- Quality Service: The Restaurant Manager's Bible
- Exploding Digits: Amazing Patterns in Decimal Fractions
- Quality Service: What Every Hospitality Manager Needs to Know
- Managing Quality Customer Service (A Fifty-Minute Series Book)
- Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer (Crisp Fifty-Minute Series)
- Maureen Burton
- Dorothy Eaton Watts
- David N. Hyman
- Arlyne F Rial
- Bruce A. Baldwin
- Nancy J. Legge
- James A. Stead
- John Wesley Stokes
- Jeannie M. Miller
- David H. Friedman
- Paul Fischer
- Elaine LeMay
- James R. DiSanza
- Yvonne G. Baker
- Cnline Anternational Press
- Online International Press
- Jackie L. Jankovich-Hartman
- Galen R. Collins
- Tarun Malik
- Raymond E. Lombra