A Guide to Computer User Support for Help Desk & Support Specialists, Second Edition
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Book Overview
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0619033630
ISBN13:9780619033637
Release Date:March 2001
Publisher:Course Technology
Length:464 Pages
Weight:1.95 lbs.
Customer Reviews
2 ratings
Good book for a horrible subject
Published by Thriftbooks.com User , 15 years ago
The book seems well written and is informative. It is not a great subject but was required for my major. Very boring.
well-written
Published by Thriftbooks.com User , 17 years ago
Excellent book. Good for anyone's collections. Helpful in help desk support. Well-written book. Good examples and cases.
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