Practical Guide to Nurse Management in the Ed: Skills for Nurse Managers

"A Practical Guide to Nurse Management in the ED" was written for the new ED nurse manager by a seasoned ED manager, you can trust that it's filled with timely, easy-to-understand and implement ideas, concepts, and tools that will take you from theory to practice.The nitty-grittyThrough scenarios, how-to tips, and advice, "A Practical Guide to Nurse Management in the ED" lets you know what to expect when entering the managerial position and pitfalls to avoid. Inside this book you'll find: Plain language explanations of the fiscal responsibilities that are required of the ED nurse managerStrategies to prepare new nurse managers or seasoned nurse managers from other departments for the ED environmentDetailed descriptions of the relationships between the ED and other units and providers (e.g., human resource, emergency medical technicians)Field-tested advice for handling operational issues such as triage, registration, overcrowding, and customer serviceTips for making the ED run efficiently and for dealing with federal regulations specific to the ED (e.g., EMTALA)Step-by-step guidance on the tasks new ED nurse managers will need to perform (e.g., triage, patient flow, throughput, budgeting)Provides tools to that explain what separates the ED from other unitsCritical thinking activities and case scenarios to help you think through problems that may arise on the jobExclusively for the "always on the go" ED nurse managerRead it, understand it, practice it. With "A Practical Guide to Nurse Management in the ED" it's just that easy. The content is easy-to-read and easy-to-use no matter what your time constraints are. Adapt and implement the proven strategies presented in this must-have resource today Learning ObjectivesDifferentiate between "management" and "leadership" and list two functional differencesExplain how the nursing process can be used to guide management role transition and professional developmentExplain what is an "experience-based interview" and identify two components of this interview strategyState the equation for calculating one FTE or "full-time equivalent"List and describe one change management strategyIdentify one community based cause for overcrowding and offer a possible solutionName three issues that must be encompassed in educational activities for electronic medical records for staffIdentify three customers of the emergency departmentDescribe "patient dumping" and explain how EMTALA helps stop this practiceDifferentiate between a transactional and a transformational leaderTable of Contents History, organization, and cultureRole(s)ResponsibilitiesEducation, training, and competencyTransition to managementEarly role changeAssessmentDiagnosisPlanningIntervention and implementationEvaluationContinued professional skill development with appropriate clinical correlationHuman resourcesStaffingBudgets and costsCapital and operatingOperations managementOperational assessmentCollaborative relationshipsPerformance improvementThroughput analysis and strategiesTriageBedside registrationCapacity managementFunctional unit (e.g., fast-track, urgent- and express-care areas)Information systemsDatabases in healthcareElectronic logsPatient trackingElectronic medical recordsManagement responsibilitiesCustomer serviceConsumer expectationsSurvey toolsProblem resolutionProgram development and marketingRisk management and regulatory concernsTrauma systems and community EMS integrationFederal, state,