''Nothing is as obstructive to satisfaction of human needs and desires, let alone human progress, as bureaucracies.'' So goes Russell Ackoff's philosophy on human development. While relating wry observations made during a long career promoting human development, Ackoff demonstrates how most systems created to foster development actually prevent or retard it. You'll laugh at these war stories, but more importantly, you'll learn how to maximize your own personal development or that of your company by beating obstructive systems.
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