Administrative Assistant's and Secretary's Handbook
Select Format
Select Condition 
Book Overview
No day is the same. No hour is the same. Not even the boss's moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever... This description may be from another edition of this product.
Format:Hardcover
Language:English
ISBN:081440913X
ISBN13:9780814409138
Release Date:January 2008
Publisher:AMACOM/American Management Association
Length:578 Pages
Weight:2.70 lbs.
Dimensions:1.6" x 7.4" x 10.2"
Age Range:17 years and up
Grade Range:Grade 12 and higher
Customer Reviews
5 ratings
Indispensable how-to manual
Published by Thriftbooks.com User , 16 years ago
The CEO may seem indispensable, but little changes on a day-to-day basis if he or she is on vacation. On the other hand, if the CEO's administrative assistant (AA) is out of the office, things can break down fast. The CEO may be the public face of the organization, but the AA (executive secretary, office administrator) is its internal heart and soul. When people need things fixed, from copy machines to schedule conflicts, from lost documents to lost opportunities, they turn to the AA, the all-purpose office expert, who must be knowledgeable, friendly and approachable, even if the CEO is above the fray. Executive secretaries are expected to be superb generalists, able to do a million things efficiently, on time and well. And just how is this possible? Well, look at this big, fat manual for AAs and secretaries. It covers everything, from the elementary to the complex, from telephone procedures to recordkeeping, databases, technology, correspondence and more. If you are an AA or hope to be, this is the ideal guide, with all you need to know in one handy volume. getAbstract recommends it to office administrators in every industry.
Administrative Assistant's and Secretary's Handbook
Published by Thriftbooks.com User , 18 years ago
We (group of secretary's)work in a school and let me tell you that this book has helped us to understand the importance of an assistant. How we are the leading role of our bosses, we need to be well informed about everything around us and our bosses so that business can run smoothly and not look bad when someone ask something and not have the correct answer. The book has become our inseparable partner, it helps us in everything we do.
Not to be missed by any serious professional
Published by Thriftbooks.com User , 21 years ago
This second edition of Administrative Assistant's And Secretary's Handbook has been completely revised with 10 new chapters to cover netiquette, Internet security ,office ergonomics and other modern-day concerns of secretaries and office personnel. From Internet travel planning and PDAs to computer applications common to office procedures, Administrative Assistant's And Secretary's Handbook provides an important reference not to be missed by any serious professional.
This has been such a help
Published by Thriftbooks.com User , 22 years ago
I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro. If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.
Recommended for small and medium size offices
Published by Thriftbooks.com User , 24 years ago
This book is a good reference for any office assistant who wants a guide on such things as mail, telephone, addressing letters, grammar, punctuation, spelling, and computer usage. It's a useful guide for improving your skills and making yourself and your business look professional.
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
