Inspiring Change and Saving Lives: The Positive Deviance Way
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Book Overview
At Billings Clinic in Billings Montana, healthcare associated infections plunged when all members of the organization - nurses, physicians, housekeepers, food servers, therapists, and executives - joined a collaborative effort that allowed each person to contribute to the cause of saving lives and preventing suffering. The initiative was based on Positive Deviance, the organizational and behavioral change strategy that enables communities to discover and amplify the things that are already working and devise new solutions tailored to their own specific work environments. In the process, they improved patient safety, developed healthy human networks that increased cooperation, enhanced harmonious workplace relationships and inspired continual commitment to a culture of high quality care. This description may be from another edition of this product.
Format:Spiral-bound
Language:English
ISBN:0495189766
Release Date:May 2007
Publisher:Cengage Learning
Length:624 Pages
Weight:3.05 lbs.
Dimensions:11.0" x 1.0" x 9.3"
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