Bridging Differences: Effective Intergroup Communication
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Book Overview
Language fluency is only one step involved in increasing our understanding of people different from ourselves. We must also learn the rules and norms that guide others behaviour if we are to avoid misunderstandings. This volume proposes the existence of a common process underlying communication between people from different groups and between people from the same group. Gudykunst emphasizes practical applications enabling readers to improve their communication skills and includes self-assessment questionnaires.
Format:Hardcover
Language:English
ISBN:0803933304
ISBN13:9780803933309
Release Date:March 1991
Publisher:Sage Publications, Inc
Length:184 Pages
Weight:1.06 lbs.
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