Care Talk provides key concepts and practical training for staff members and volunteers engaged in the work of caring for the people God entrusts to the church, as well as (and, just as importantly) each other. For ministry to be its best, skilled communication is essential. For a person (guest, staff, or volunteer) in distress, leaving a conversation feeling loved and cared for can mean as much as the practical help given, and can open the door for a deeper relationship with Christ and the church. This book introduces the ideas of: -Responding to what you hear (not what you think about what you hear). - Being accessible, curious, and tenderhearted. -Connecting via posture, orientation, and eye contact. This is a compact and easy read filled with trainable concepts and designed to make great communication in ministry accessible. Though written for the church at large, these skills will enhance every relationship in your life.
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