This book summarizes nearly fifteen years of research in schools-research geared toward understanding and describing the change process as experienced by its participants. It addresses the question: "What can educators and educational administrators don on a day-to-day basis to become more effective in facilitating beneficial change?" The book provides research-based tools, techniques, and approaches that can help change facilitators to attain this goal.
The authors contend that, in order to be more effective, educators must be concerns-based in their approach to leadership. Early chapters deal with teachers' evolving attitudes, concerns, and perceptions of change, as well as their gradually developing skills in implementing promising educational innovations. The authors next turn to examine the role of the school principal and other leaders as change facilitators, and present ways that they can become better informed about the developmental state of teachers as well as how to use these diagnostic survey and data as the basis for facilitating the change process. The emphasis is on practical day-to-day skills and techniques, showing administrators how to design and implement interventions that are supportive of teachers and others.
Each chapter presents not only the concepts and research of the authors but also translates the concepts in concrete applications which illustrate the ways they can be applied to obtain genuine and lasting improvements.
The book also contains an important discussion and description of the change process, focusing on teachers, innovations, and the schools.
Any school leader serious about change should have this book at his side. Several decades of research on the messy process of bringing change to the classroom led to the development of Hall and Hord's Concerns-based Adoption Model. I have used the CBAM model to bring about and monitor change in classrooms, schools, and school districts over the past 15 years. When one wants to bring about long-lasting change, the process that Hall and Hord so clearly present in this text can be an invaluable tool. We all know that too often the very best ideas for improving student learning and teacher performance are diluted as time passes. The reason is simple: we fail to put in place a valid monitoring process to help us understand to what degree teachers are actually using (and how they are using) the new programs we train them to implement. Using the CBAM model, especially its criteria for Levels of Use and Stages of Concern, can provide educational leaders with a research-based tool to ensure that the time and money spent to bring change to classrooms is well-spent. This book is too often relegated to the category of graduate school text. It deserves to be front and center in any change initiative at the school and district level. If you believe the cliche, "Change is a process, not an event" is true, no book will help you more in your efforts to bring much needed change to our classrooms.
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