Civility in Business and Professional Communication
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Book Overview
Civility has become one of the new century's «hot-button» words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include concrete examples from America's leading corporations as well as testimony from communication professionals currently working in business and industry.
Format:Paperback
Language:English
ISBN:0820486523
ISBN13:9780820486529
Release Date:February 2007
Publisher:Peter Lang Inc., International Academic Publi
Length:265 Pages
Weight:0.80 lbs.
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