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Hardcover Clear, Correct, Concise E-mail: A Writing Workbook for Customer Service Agents Book
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ISBN: 097259860X

ISBN13: 9780972598606

Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents, Fourth Edition

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Clear, Correct, Concise E-Mail is a writing workbook for customer service agents who answer e-mail queries. The self-paced workbook uses e-mail exchanges between customers and companies to teach... This description may be from another edition of this product.

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Format: Hardcover

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