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Paperback Communicating Effectively for Dummies Book

ISBN: 0764553194

ISBN13: 9780764553196

Communicating Effectively for Dummies

(Part of the Dummies Series)

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Format: Paperback

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Book Overview

A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office

Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.

Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to:

Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others

This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles:

Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better

In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.

Customer Reviews

5 ratings

Communicating for Dummies

The book is well written with plenty of illustrations. It is everything I hoped it would be.

Useful text

I have used this as a textbook for the advanced communications class I teach, and have come to appreciate it - especially the information on conflict resolution. Not everyting was applicable for my purposes but I recommend this book without hesitation.

A Very Useful Book

This is a great book with a wealth of very useful information. As a project manager, communicating is a large part of my job. This book will definitely make my life a lot easier -- especially the chapters on conflict resolution.I wish I had bought this book 2 years ago, when it first came out -- I could have avoided a lot of headaches.

Communications Made Simple

With this book, Marty Brounstein breaks down communications into bite-size morsels that are easily digested. This book covers a broad range of territory from speaking clearly, using active listening techniques for better understanding, dealing with conflict, and appropriate uses for email, telephone and other forms of communication.There's a tremendous amount of information, and I find myself going back to review the material often, especially when a meeting or conversation goes badly.There is nothing here you can't find in other books, but it's all collected neatly under one cover, and the author presents the material in interesting ways that make it easier to absorb and put into practice.Definitely a worthwhile read!

Top-notch title on effective communication

I really liked this book. One of the rare "for dummies" books that is low on fluff and high on substance. What the author presents here is an entire training course and then some on how to communicate effectively. This book will help you clearly get your message across to people at work, in social circles, in relationships. I was notoroious for being a very abrasive communicator. This book is already helping me smooth out some of the sharp edges. I listen far better now, and when I speak I no longer beat around the bush.
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