Completeness: 2managing for the 21st Century
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Book Overview
The man who made quality the watchword for corporations, now adds an important new word to the business lexicon--completeness--the logical extension of Crosby's practical, common-sense style of... This description may be from another edition of this product.
Format:Hardcover
Language:English
ISBN:0525934758
ISBN13:9780525934752
Release Date:August 1992
Publisher:Dutton Books
Length:251 Pages
Weight:1.00 lbs.
Dimensions:1.0" x 5.8" x 8.9"
Customer Reviews
2 ratings
A must read for all Executives
Published by Thriftbooks.com User , 25 years ago
Crosby not only give a practical insight into the advantages and necessities of Quality in our ever increasing competitive 'Borderless World', but does it with entertaining stories. All executives and CEOs who wish to improve their companies in the long term and stay competitive should read this book. Highly recommended.
Great book, wish I could give to my boss
Published by Thriftbooks.com User , 27 years ago
Five years after writing about the 21st Century, some of what he Philip Crosby predicted has already happened. It talks of a "dish" that you can speak into and get all the data that the company needs to make decisions. The Internet has certainly fulfilled most of what his complete company needed to empower employees to make quality decisions. Worth finding and reading
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