This text demonstrates why today's competitive environment demands a new approach to marketing, in which sales take on increased strategic significance. It shows companies how to realign a range of internal structures, and presents new ideas on the nature of selling.
Practical and insightful guide to the marketing process
Published by Thriftbooks.com User , 26 years ago
As a consultant in the area of strategic marketing, I regularly recommend this book to my clients. It is readable and unlike many business books, free of excessive jargon and simplified formulas for success (which rarely work). Dr. Cespedes presents an analytic approach to considering the entirety of the customer experience with an organization's marketing efforts.
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