Customer Service: Career Success Through Customer Loyalty
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Book Overview
Customer Service: Career Success through Customer Loyalty , 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner,... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0132236583
ISBN13:9780132236584
Release Date:January 2007
Publisher:Prentice Hall
Length:281 Pages
Weight:1.25 lbs.
Dimensions:0.4" x 7.8" x 10.1"
Customer Reviews
1 rating
Customer Service: Career Success Through Customer Satisfaction
Published by Thriftbooks.com User , 14 years ago
It was received in a very timely manner and great shape. I thought it was sent by regular mail, which it might have been, but it was left at my front door. I will check with the post office because I don't care for it to be there when it has been reported that people are taking deliveries.
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