Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience

by Wendy Leebov

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Book Overview

Providing great customer service in healthcare is an ongoing challenge.This short book is a terrific guide to customer service essentials for front line staff. Rich with interactive exercises and... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1479364053

ISBN13:9781479364053

Release Date:October 2012

Publisher:Createspace Independent Publishing Platform

Length:64 Pages

Weight:0.25 lbs.

Dimensions:0.3" x 5.8" x 8.8"

Related Subjects

Business Business & Investing Economics Medical Medical Books

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Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience

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