Documentation, when done correctly, is the greatest tool for product quality consistency, personnel training, and operational efficiency. This text covers everything readers need in order to systematically address all aspects of the function and the creation of a superior documentation system. The chapters explore why documenting is necessary, the documentation system, the big picture, preparation of useful documents, records and reports, change and control documentation, and moving from paper to electronic documentation, and how to make the documentation system an investment. It includes document examples, a useful list of resources, and a glossary.
This book lives up to its billing. It is quite clear and simple and well constructed. It is an easy read, with larger font print and ample use of white space. It "walks the talk" so to speak. Very up-to-date and even addresses state-of-the-art documentaion techniques along with the difficult security issues that such techniques provide in a decentralized envrionment. Chock full of gems about documentation that I hadn't even thought of! And I have been in the business longer than the author!! Good work, James!
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