E-Distribution
E-Distribution provides an understanding of the role of the distributor in the supply chain and presents an E-Business Model that allows the integration of the customer into the distributor's... This description may be from another edition of this product.
Format:Hardcover
Language:English
ISBN:0324121717
ISBN13:9780324121711
Release Date:July 2002
Publisher:Cengage Learning
Length:248 Pages
Weight:1.70 lbs.
Dimensions:0.8" x 7.9" x 10.4"
Customer Reviews
1 rating
improvements using IT
Published by Thriftbooks.com User , 17 years ago
It would be advantageous to upgrade your supply chain, if you are a distributor, manufacturer or retailer. The book offers a non-technical exposition of how this might be done. Discussing related topics like e-marketing, e-sales, e-resource. It's about how to migrate or match your various distribution processes to available information technology, both in terms of the hardware and software. Also, aside from the supply chain, Customer Relationship Management is covered in several sections. Describing how you can improve this with IT. Plus, the "inverse" of CRM also gets attention. Employee Resource Planning. Turns out that CRM and ERP can sometimes be usefully considered jointly. Many issues, like getting customers or employees to use the tools you put before them, overlap. Human factor issues often make the difference whether your CRM or ERP gets the usage your company desires.
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