Encounters at the Counter: What Congregations Can Learn about Hospitality from Business

by Alan Johnson

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Encounters at the Counter shares Johnson's engaging in face-to-face customer service. It explores the dimensions of hospitality that can be applied to congregations seeking to demonstrate genuine hospitality, such as: the contagion of happiness, maximizing routines, renewing resources, taking time and making time and promoting the quality of the product as well as the process.

Format:Paperback

Language:English

ISBN:0829818170

ISBN13:9780829818178

Release Date:January 2009

Publisher:Pilgrim Press

Length:143 Pages

Weight:0.60 lbs.

Dimensions:0.4" x 6.4" x 9.1"

Related Subjects

Religion Religion & Spirituality

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Encounters at the Counter: What Congregations Can Learn about Hospitality from Business

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