Essential Business Etiquette: Bottom Line Behavior for Everyday Effectiveness
In business introductions, whose name is stated first? When should a woman be addressed as Ms? What are the basics of email, fax and Internet etiquette? This quick reference guide provides the answers... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0963492829
ISBN13:9780963492821
Release Date:January 2003
Publisher:Palmetto Publishing (TX)
Length:102 Pages
Weight:0.30 lbs.
Dimensions:0.3" x 4.5" x 8.3"
Customer Reviews
1 rating
excellent quick-and-dirty handbook
Published by Thriftbooks.com User , 25 years ago
This tiny little book provides an excellent short but surprisingly thorough overview of what one needs to know about business etiquette. Kennedy does a good job of bringing traditional etiquette into today's world without resorting to sarcasm and without losing the small niceties that are the mark of good manners. I now use this book as a text in introductory public communication courses to guide freshman in understanding appropriate professional behavior. It's the best brief etiquette book out there.
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