Effective communication skills are crucial in all aspects of nursing practice - this book will enable you to communicate effectively and with confidence in your professional practice. It focusses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations.Helps user to: ensure respect and dignity; communicate assertively; develop empathy and comfort skills; communicate effectively in a team; deal with difficult situations; and reflect on actual practiceOffers an easy to use, attractive 2 colour design throughout.Written in a clear, consistent style to aid comprehension.Further reading and references point to the evidence and knowledge base.
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