"This book reflects certain fundamental beliefs. First, we believe in people. In our view, people are the real competitive advantage of any company. Having good people decreases turnover, improves individual performance, attracts a flow of new applicants, and fosters growth in organizational profit...Second, we believe in corporate culture. Employees can find a job anywhere, but they commit to and want to remain with an organization...
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In my work with line managers and other HR professionals, the things that are keeping them up at night are directly related to finding good people and keeping them. With labor shortages and knowledge gaps, I believe that this is the number one issue for HR professionals in the next decade. Jim Harris and Joan Brannick address this issue directly in a framework that gives the reader specific, implementable ideas to improve...
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Whether your business is large or small, two employees or two thousand, this book is full of useful information. After reading it your next step is to read new book by Donald Mitchell and Robert Metz, THE 2,000 PERCENT SOLUTION. It takes you one or two steps further in thinking about how to make your organization a winner in the millennium. Be sure to read every word. It won't be difficult.
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We have tried ads, interviewing at colleges, postings on our Web site, word of mouth, and we are still stalled when it comes to FINDING AND KEEPING GREAT EMPLOYEES. I have visited Disney and The Ritz Carlton and I continue to be envious of their screening, training and culture. Disney's emphasis on safety at the parks and the Ritz Carlton's "We are ladies and gentlemen serving ladies and gentlemen" are great examples...
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The authors' central message is that companies with great staffing and retention practices see culture as vital to organization, consequently culture forms the strategic basis for selecting and rewarding people. To build this connection between culture and people, management must seek people who fit with and will support the core culture, and retain those who presently do so. The alignment between core culture and people...
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