1 Introduction to Business Process Management.- 2 Process Identification.- 3 Essential Process Modeling.- 4 Advanced Process Modeling.- 5 Process Discovery.- 6 Qualitative Process Analysis.- 7 Quantitative Process Analysis.- 8 Process Redesign.- 9 Process-Aware Information Systems.- 10 Process Implementation with Executable Models.- 11 Process Monitoring.- 12 BPM as an Enterprise Capability.
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