Key Features
Employs a systematic summary of 1803 multi-item, measurement scales, and objective metrics Derived from 230 published articles, comprehensive summaries for each scale are available in one source.Cross-classifies measurement scales in two ways Each scale is classified by categories that are based on OM research topics accepted by major OM journals and by first author names.Provides a discussion of objective measures used in OM research Illustrative items and examples from 5 questionnaires are given.Increases the efficiency and potential rigor of the researcher′s efforts Discussion and selected bibliography on key issues for careful construction of new items encourage further development and refinement of psychometrically sound OM metrics.Intended Audience
This Handbook is an essential, time-saving resource for virtually all operations, supply chain, and technology scholars and practitioners interested in empirical research. A vital addition to all academic libraries, it is intended to serve as a basic reference and guide for construction of surveys and other structured data collection on OM topics.
Periodic updates and further compilations from other journals are available at http: //webpages.csom.umn.edu/oms/schroeder/scalebook/index.html.
Meet author Aleda Roth http: //business.clemson.edu/Managemt/faculty/l3_fac_AledaRoth.html