High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

by Micah Solomon

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Book Overview

Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author... This description may be from another edition of this product.

Format:Hardcover

Language:English

ISBN:0814417906

ISBN13:9780814417904

Release Date:May 2012

Publisher:Amacom

Length:208 Pages

Weight:1.05 lbs.

Dimensions:0.8" x 6.4" x 9.5"

Age Range:18 years and up

Grade Range:Postsecondary and higher

Related Subjects

Business Business & Investing Computers Computers & Technology Social Media for Business

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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

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