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Hardcover Improving Service Quality: Achieving High Performance in the Public and Private Sectors Book
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ISBN: 188401545X

ISBN13: 9781884015458

Improving Service Quality: Achieving High Performance in the Public and Private Sectors

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Organizations are struggling to improve customer-focused quality in today's highly competitive domestic and global markets. Better design, implementation, and daily management of quality improvement... This description may be from another edition of this product.

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Format: Hardcover

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