Improving Through Benchmarking

by Richard Y. Chang and P. Keith Kelly

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This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

Format:Paperback

Language:English

ISBN:078795084X

ISBN13:9780787950842

Release Date:August 1999

Publisher:Pfeiffer

Length:120 Pages

Weight:0.49 lbs.

Dimensions:0.3" x 7.0" x 10.0"

Related Subjects

Business Business & Investing Economics Management Management & Leadership Quality Control

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Improving Through Benchmarking

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