Leading the Customer Experience: Inspirational Service Leadership

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Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation's strategic aims and goals centre on the delivery of excellent... This description may be from another edition of this product.

Format:Hardcover

Language:English

ISBN:1472447697

ISBN13:9781472447692

Release Date:September 2015

Publisher:Routledge

Length:192 Pages

Weight:1.10 lbs.

Dimensions:0.6" x 6.9" x 9.7"

Related Subjects

Business Business & Investing Computers Computers & Technology Economics

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Leading the Customer Experience: Inspirational Service Leadership

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