Chapter 1. Introduction.- Chapter 2. The Importance of Emotional Intelligence.- Chapter 3.Does Emotional Intelligence Make a Difference?.- Chapter 4. Measuring Emotional Intelligence.- Chapter 5. Can Emotional Intelligence be Developed?.- Chapter 6. Developments in Leadership Thinking.- Chapter 7. The Leadership Context.- Chapter 8. A Model of Emotionally Intelligent Leadership.- Chapter 9. Developing Emotionally Intelligent Leadership.- Chapter 10. Emotionally Intelligent Leadership Teams.- Chapter 11. Emotionally Intelligent Leadership and Organisations.- Chapter 12. Concluding Thoughts.- Appendix A. Sample LDQ report.