Listening With Empathy: Creating Genuine Connections With Customers and Colleagues

By John Selby

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With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager... This description may be from another edition of this product.

Format:Hardcover

Language:English

ISBN:1571745149

ISBN13:9781571745149

Release Date:January 2007

Publisher:Hampton Roads Publishing Company

Length:240 Pages

Weight:0.90 lbs.

Dimensions:0.9" x 5.3" x 7.2"

Related Subjects

Business Business & Investing Communications Economics Management Management & Leadership Skills

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Listening With Empathy: Creating Genuine Connections With Customers and Colleagues

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