Managing Difficult People in the Workplace: A Practical Guide to Confronting Difficult People
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Learn how to cope with the difficult people in life. Your success as a leader depends upon your ability to work with the wide variety of people you encounter in the workplace. The true test of the caliber and talent of a managerial supervisor is his or her ability to lift people up and help them succeed. Even with your best efforts, you will experience difficult people during your leadership journey.This book is designed to assist you with confronting and managing difficult people. You'll be able to identify each of the 7 different types of difficult behaviors, understand how to react to each behavior type, and apply techniques for confronting each type in ways that will ensure positive outcomes. By doing so, you'll be able to redirect difficult behaviors to that both personal and business objectives can be accomplished.
Format:Paperback
Language:English
ISBN:1482717727
ISBN13:9781482717723
Release Date:March 2013
Publisher:CreateSpace Independent Publishing Platform
Length:40 Pages
Weight:0.15 lbs.
Dimensions:7.8" x 0.1" x 5.1"
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