Managing Health Organizations for Quality and Performance
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Managing Health Organizations for Quality and Performance looks at health care management from the perspective of quality improvement. Suitable for undergraduates or first-year graduate students, the book reflects the importance of creating quality and value in public health and health services organizations. It introduces complex and important topics but is written in a highly accessible manner. Key Features- Covers the basic subject areas required of managers working in the broad arena that encompasses various forms of health. - The chapters stand alone, allowing instructors to arrange topics as they prefer to present them. - The framework is based on four management functions, rather than management roles or simply presenting facts. - Includes material related to customer service and satisfaction as well as organizational and programmatic quality. - Takes a systems approach with examples of systems thinking applied to both management and quality issues- Provides opportunities for communicating and connecting among many topics and the methodological tools and disciplines (epidemiology, biostatistics, nutrition, maternal and child health) on which they can be applied.
Format:Paperback
Language:English
ISBN:144961471X
ISBN13:9781449614713
Release Date:March 2012
Publisher:Jones & Bartlett Publishers
Length:400 Pages
Weight:1.19 lbs.
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