Managing Quality: Operations 06.07

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Fast track route to mastering quality management Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum Includes a glossary of key concepts and a comprehensive resources guide

Format:Paperback

Language:English

ISBN:1841122211

ISBN13:9781841122212

Release Date:April 2002

Publisher:Capstone

Length:144 Pages

Weight:0.25 lbs.

Dimensions:0.4" x 4.8" x 6.7"

Related Subjects

Business Business & Investing Economics

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Managing Quality: Operations 06.07

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