This book teach you how to work with difficult litigants and overcome the hidden barriers that frustrate settlements. You will learn to:
Mediate effectively between parties who refuse to talk with each other; Deal with insulting first offers, backward steps, and other adversarial tactics; Influence how parties assess their legal case; Add value and respond to hidden emotional obstacles; Apply specialized tactics to overcome impasses65 linked video excerpts featuring leading mediators will take your understanding beyond the printed page, showing how to apply these techniques in actual cases.
Related Subjects
Law