Minimizing Agent Turnover

by Anita Rockwell and Jon Anton

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Minimizing Agent Turnover offers a wealth of ideas in which managers and supervisors can use on a daily basis. The key to operating a successful call center lies within the pages of this book. This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:096304642X

ISBN13:9780963046420

Release Date:May 2002

Publisher:Purdue University Press

Length:193 Pages

Weight:0.75 lbs.

Related Subjects

Business Business & Investing

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