Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management

by Thorsten Falk, Lars Algermissen, Jörg Becker

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Book Overview

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. - Bibliography. - Index. - Authors.

Format:Paperback

Language:English

ISBN:3642441378

ISBN13:9783642441370

Release Date:March 2014

Publisher:Springer

Length:336 Pages

Weight:1.12 lbs.

Dimensions:0.8" x 6.1" x 9.2"

Related Subjects

Business Business & Investing Computers Computers & Technology Economics

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Modernizing Processes in Public Administrations: Process Management in the Age of E-Government and New Public Management

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