New Perspectives on Public Services: Place and Technology
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Book Overview
Despite their immense importance for many aspects of public service management, the specific features of places have been largely ignored in recent public management literature. Technologies have received much more attention, but mainly within the specific field of e-government. In this book Christopher Pollitt puts together a powerful and engagingly-written case for paying much more attention both to place and to technological change, and the interactions between them. The book synthesizes theories and concepts from a range of disciplines and focuses them on the many ways in which public services shape places, and places shape public services. Using extensive and varied original empirical material, it examines the role that new technologies have played in these interactions. This theme is traced through internationally comparative studies of central government agencies, hospitals, population registration, and the police. It raises questions about the longer term effects of the increasingly "virtual" relations between the citizen and government, and opens up new perspectives on the organization of our most basic and vital public services.
Format:Hardcover
Language:English
ISBN:0199603839
ISBN13:9780199603831
Release Date:March 2012
Publisher:Oxford University Press, USA
Length:256 Pages
Weight:1.20 lbs.
Dimensions:0.9" x 5.7" x 9.2"
Related Subjects
Business Business & Investing Economics Political Science Politics & Social SciencesCustomer Reviews
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