No one wants Customer Service: Customer Service Manifesto

No Customer Reviews

Every year companies spend billions of dollars on customer service every year yet customers are more dissatisfied with customer service than ever. In this book Amas examines a simple premise what if customers never wanted customer service to begin with? What if all they want is for your product and service to just work and when it fails you do ALL the work. No one wants Customer Service guides companies through a journey to eliminating most of customer Service and making what is left smarter, so customers do not carry any of the burden.

Format:Paperback

Language:English

ISBN:0578227258

ISBN13:9780578227252

Release Date:November 2019

Publisher:Bien Publishing

Length:70 Pages

Weight:0.31 lbs.

Dimensions:0.2" x 6.0" x 9.0"

Related Subjects

Business Business & Investing

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No one wants Customer Service: Customer Service Manifesto

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