Online Dispute Resolution: Resolving Conflicts in Cyberspace
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Book Overview
An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect the role of those who are concerned with dispute resolution just as it has brought changes to those who practice law, sell stocks, or run for office. For those who see the value of technology as a critical building block in the future of dispute resolution, Online Dispute Resolution will be an indispensable resource.
Format:Hardcover
Language:English
ISBN:0787956767
ISBN13:9780787956769
Release Date:April 2001
Publisher:Jossey-Bass
Length:240 Pages
Weight:1.10 lbs.
Dimensions:0.8" x 6.2" x 9.2"
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