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Hardcover People Smarts - Behavioral Profiles, People Smarts Book (Bending the Golden Rule to Give Others What They Want) Book

ISBN: 0883904217

ISBN13: 9780883904213

People Smarts - Behavioral Profiles, People Smarts Book (Bending the Golden Rule to Give Others What They Want)

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Format: Hardcover

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Book Overview

This exciting line of learning tools helps you improve communication in any group or organization. Every individual has a unique personality, but many behaviors can be understood within a systematic, predictable framework. The People Smarts package will train participants to identify colleagues' behavioral patterns so they can work in harmony. This simple, easy-to-understand method helps you: get results from interactions with colleagues express your wants and needs clearly -- and recognize the needs of others improve collaborative efforts by learning to adapt to others' styles understand your co-workers, bosses, and subordinates through a systematic, effective method anyone can learn. The Self- and Observer Assessments help your employees define their own styles. The Self-Assessment determines how a person believes he/she interacts with others. The Observer Assessment provides a picture of how others perceive an individual's interactions. Used together, these instruments provide valuable information for personal growth. Participants can recognize differences between the way they think they are perceived and the way they are actually perceived by others. This evaluation provides tangible goals for improving versatility and enhancing relationships. Use the Scoring Matrix with the Self-Assessment , the Observer Assessment , or both to get a visual representation of individuals' styles. The Scoring Matrix includes comprehensive descriptions of styles and substyles, plus advice for achieving balance. The Reminder Card is an instant reference to the four behavioral styles identified in the program, with guides to recognizing and dealing with each. The Participant Workbook focuses on application of the People Smarts principles. Participants learn how to use verbal and visual clues to identify another person's style and adapt their own behavior to make relationships more successful. This workbook is also a great self-study tool. Filled with humorous examples that teach valuable principles, the People Smarts book introduces the simple but powerful business relationship concept on which the People Smarts program is based: treat other people the way they want to be treated. Streamline your preparation and save ! Purchase one Participant's Package for each participant in your program and get everything you need to improve communication today!

Customer Reviews

2 ratings

A must to learn about personality profiles and human interaction!

This book is GREAT! I have referenced this book many times. As an oral surgeon in private practice and an international lectlurer, I deal with all different personality types regarding people and I also have a staff with various personality profiles. I have virtually no staff issues any more and my case acceptance is through the roof. By examining the 4 basic types (DISC), you will be able to understand how to interact with people in ways you never though possible. For all people this stuff is powerful! You will have a greater acceptance of what you need from others and you will find your every day interactions with friends, family and spouse tremendously improved. You gain a deep understading of how others think and respond. In sales for example, your selling rate will go up exponentially. This is a must read for people interaction! Dr. Robert M. Pick Chicgo, Illinois

A really good book from a great speaker and motivator

If you believe that getting along with others is the universal key to success,then this book is important reading. If, on the other hand, you don't believe that getting along with others is important, then it's even more important to read this book. While working for a major information services company, our management team believed so strongly in Tony Alessandra's message we not only gave copies of this book to more than 200 of our sales representatives, but also brought Tony to one of our sales meetings to reinforce the message face-to-face. If you have any questions about Tony Alessandra, feel free to email me at [email protected]
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