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Book Overview
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often,... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:007140838X
ISBN13:9780071408387
Release Date:November 2002
Publisher:McGraw-Hill Companies
Length:250 Pages
Weight:0.47 lbs.
Dimensions:0.5" x 5.0" x 8.2"
Customer Reviews
4 ratings
very handy guidebook
Published by Thriftbooks.com User , 15 years ago
The book is a time saving tool when you are doing multiple reviews at one time!! The phrases are what the employee wants to hear and what the management wants to say. Hits the point.
Perfect Phrases for Performance
Published by Thriftbooks.com User , 16 years ago
A good reference book to have. More detailed performance areas and expectation levels described.
Perfect phrases
Published by Thriftbooks.com User , 18 years ago
Excellent resource for dealing with difficult employees; perfect phrases to use in human relations situtuations.
Phrases and a lot more
Published by Thriftbooks.com User , 21 years ago
Doing performance reviews--preparing for them, filling out the form, and understanding how to make them effectively improve an employee's performance--can be a challenging task. How do you make it a positive experience, for yourself and for the employee? It's not easy. How do you let the person know he or she is not living up to the organization's expectations? Again, not easy. This book can help in doing these things. The majority of book is given over to phrases you can use in over 70 different categories of performance. Each category has five levels of phrases, from outstanding to unacceptable. Even if some phrases don't fit exactly what you're looking for, you have a place to start and you can easily modify them to fit your purposes. I also like the first part of the book on how to plan, conduct, and write a performance review. The book also has two cool appendixes. One is titled "Ten Mistakes Managers Make When Conducting Performance Reviews," and the other is "Seven Mistakes Employees Make During Performance Reviews." For a retail price of [money], this book is a great tool for anyone having to do performance reviews. Highly recommended.
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