Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk. Create a certification program within your organization to: Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers Ensure that your workforce is trained and competent to their job Make your hiring process more cost effective and legally defendable Recognize competence and consistency of your employees Once you've identified the need for a certification program, what's the next step? All of the answers are here
This is an excellent review of certification development and administration. But I feel it needs a "Don't try this at home" warning. Creating standards, criteria, documentation, fair tracking systems, great items and a full curriculum is something best left to those who have prepared for the job for years. Helpful tool for review of work, planning many of the aspects of the project and helping other stakeholders understand the breadth and gravity of what is being developed.
Excellent book
Published by Thriftbooks.com User , 18 years ago
I only read the table of contents and skimmed the first few chapters. Based on that, though, I can say that anyone who is considering leading a certification program should read this book. The checklist at the end of Chapter 1 is itself worth the price of the book. Outlines four simple things that have to happen at the beginning of a good certification program.
Must read
Published by Thriftbooks.com User , 20 years ago
Having worked with certification for a number of years, I have found this to be the best and most comprehensive book on the subject. We use it as a corporate reference book. It is filled with practical advice.
A very valuable tool for anyone in certification
Published by Thriftbooks.com User , 24 years ago
Judith Hale did a great job mapping out how to build a Certification program. In a step by step process, she guides you the process and points out how to avoid the pitfalls. This book is logical, easy to follow and can be applied to many fields. If you are thinking of certification, I highly recommend this book.
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