Public Administration Reformation: Market Demand from Public Organizations
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Book Overview
In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.
Public Administration Reform
examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.Format:Paperback
Language:English
ISBN:1138339989
ISBN13:9781138339989
Release Date:February 2019
Publisher:Routledge
Length:312 Pages
Weight:0.96 lbs.
Dimensions:0.7" x 6.0" x 9.0"
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