Quest for the Best
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Book Overview
Who better to know what is "the best" than the man who made Neiman Marcus synonymous with excellence for more than fifty years? The sequel to Minding the Store, Quest for the Best outlines Marcus's philosophy of what constitutes the best in goods and services and how to receive it. Marcus describes how increased labor costs and the disappearance of family-owned businesses into the pockets of corporate giants have led to an institutionalized indifference to quality. "I have observed," he writes, "that when you talk with an independent fine-quality maker, he speaks with pride about his product; when you talk with the chairman of a large corporation, he refers with pride to its net profit and balance sheet."
Format:Hardcover
Language:English
ISBN:0670584703
ISBN13:9780670584703
Release Date:August 1979
Publisher:Viking Books
Length:227 Pages
Weight:0.10 lbs.
Customer Reviews
3 ratings
A Champion of Business
Published by Thriftbooks.com User , 16 years ago
If you want to learn how to be "appropriate" and become a skillful buisness pioneer, then this is a must own book. It entails key facts about Mr Stanley Marcus, a pioneer of the business realm.
quest for the best stanley marcus
Published by Thriftbooks.com User , 18 years ago
the follow up to 'minding the store',these books give you an excellent overview of running any sort of company in a 1.st class way. putting the client in a comfortable position,in comfortable surroundings,with well trained staff, add-- product selected with care, usage thought, & background, add--a slight sense of humour, is a recipe to do well.
Timeless Reading
Published by Thriftbooks.com User , 19 years ago
I first read "Quest for the Best" when it was published in 1979. I was in college then, and Mr. Marcus' view of retailing was so informative, to say nothing of interesting. I learned more from reading that book than I did from some of my college courses. If you're thinking of a career in retailing, or just wanting a glimpse into the high-end retail world, read this book, as well as "Minding the Store," which is also by Mr. Marcus.
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