Rethinking Performance Measurement: Beyond the Balanced Scorecard
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Book Overview
Performance measurement remains a vexing problem for business firms and other kinds of organizations. The balanced scorecard, widely touted as a solution to problems of performance measurement and strategic planning, has no strong basis in theory. Moreover, implementation of the balanced scorecard may create many more problems than it solves. This text returns to the fundamentals by asking what is the performance of the firm, can this performance be measured, and what are reasonable second-best measures if the first-best measures we would like to have are not available.
Format:Hardcover
Language:English
ISBN:0521812437
ISBN13:9780521812436
Release Date:February 2003
Publisher:Cambridge University Press
Length:220 Pages
Weight:1.10 lbs.
Dimensions:0.7" x 6.3" x 9.3"
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