From the man the Wall Street Journal hailed as "the guru of Revenue Management" comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth. Whatever happened to growth? In Revenue Management, Robert G. Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth. Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.
I purchased this book for my revenue team , They have all just started to read through it and are so fascinated by how revenue management developed and is continuing to develop. Excellent choice
Revenue Management: A Hard Core Book for Knowledge
Published by Thriftbooks.com User , 23 years ago
This book was a great introductory on the theories and applications of Revenue Management in the workplace. Robert Cross combines a great deal of experience and knowledge along with actual examples of his ideas in many different business situations. For anyone who deals with complicated supply and demand models this book is great. The reading helped me to become more aware of the different ways that revenue management can be used to help the bottom line of company profits. The book gave great examples of how we can earn more revenue dollars out of markets that we have already tapped and how to explore new markets, that at first glance may not be chasing. By using tracking and accurate historical data, we can help correctly predict where out business is going and how to best take advantage of the more profitable strategies.The real life examples made the reading enjoyable, by showing how the theories work. He made examples of companies that are no longer in business that could have used his theories and stayed successful. This was a book that was assigned to me to read, and with some dread I picked it up. I would say that this, while not a book to read for enjoyment, is great if you are looking to get information that you can use in real life.
Excellent Book; Lousy Title
Published by Thriftbooks.com User , 25 years ago
This book was a delight to read. The points are powerful and well-presented. I loved the barber story and could see how the revenue management concepts could apply to virtually any business. Unfortunately, too many examples were travel industry related. I almost didn't buy the book, though because of the title. A better one would be "Easy Money from Market Knowledge"
A fabulous book
Published by Thriftbooks.com User , 27 years ago
At the time I bought the book, I was not certain why I initially purchased it. But it ended up being exactly what I was looking for. I have read it thouroughly three times in the last eight months and have passed it around to several friends. Although it does not give the answer to every question about revenue management, it does give a good feel for the subject and it is vital reading for everyone in business. I look forward to the next book.
An informative and easily understood book
Published by Thriftbooks.com User , 27 years ago
I recieved the book and spent the next two days highlighting many passages that apply directly (and frighteningly!) to my company. I am only a sales representative on the west coast, but I have strongly suggested that our corporate managers not just read, but also study Cross's book. As Allen Dulles once said about intelligence, the book represents "timely truth, well told."
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