In business, seeing the next paradigm shift in how to effectively navigate a company to achieve high performance and competitive advantage isn't just important-it's crucial. In their new book,... This description may be from another edition of this product.
The best book I have ever read on how to move from being a product centered company to a company that is services led. Great examples, checklists and assessments guides to show you the way. These guys have broken the services code. A must read for every executive in business!
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