. Each chapter identifies the CMA (AAMA) and RMA (AMT) content and competencies, helping students and instructors focus their attention as they read and study.. Enrichment topics on relevant "nice-to-know" subjects such as new medical trends, diagnostics, treatments, diseases, etc., add interest and current information.. "Focus On" boxes include information on communication, instruction, legal concepts, professionalism, and safety that is important for the student to know. These topics are common threads through each chapter.. "On the Job" boxes showcase scenarios using characters from the fictitious medical practice and/or the WB Saunders Medical Assisting Critical Thinking Video Series to check on the student's comprehension of the previous material and to challenge critical thinking skills, helping students apply new knowledge to real situations.. Student study plans contain exercises at the end of each chapter that help the student to review and use information and skills gained from the chapter to answer critical thinking questions and "what if?" questions. Students are also referred to supplemental materials.. "Explore the Web" boxes list key words for internet searches and internet websites for further student study and research.. Updated content on federal legislation regulating health care providers, managed care trends, and bioethical issues is included, helping students to learn the current information that will guide their performance in the workplace Tipped-in section includes updates as follows: HCFA now Centers for Medicare and Medicaid(CMS)Hand sanitizationDiscontinued use of mercury thermometers.
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