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Business & Investing Books > Industries & Professions Books
Paperback Service Quality Book
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ISBN: 0965711439

ISBN13: 9780965711432

Service Quality

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Summarizes "what we know" and "what we still need to know" about service quality: how to define and measure it and how to improve service performance. Discusses the link between service quality,... This description may be from another edition of this product.

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Format: Paperback

Condition: Like New

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