Service Recovery Skills
No Customer Reviews
What do you do when problems occur? How do you respond to difficult or negative situations? The way we respond to problems or negative situations can mean the difference between losing a valuable customer or creating a customer for life Smart businesses look at customer service problems as opportunities. Opportunities to show the customer just how good you are and how important the customer is. This is the perfect way to show your customers that you care and value them. But it is surprising how many people and businesses make simple mistakes that cost them customers and dollars. Mistakes they make without even realizing it. Mistakes that cause customers to walk out the door and possibly never return. But the great news is that you can easily correct those mistakes and create the very best response to any kind of problem. Service Recovery Skills takes you every step of the way and will help you show your customers just how much you care. Service Recovery Skills is an easy to read manual which requires no special education or knowledge. Anyone can read and understand the content. It is designed to get results fast
Format:Paperback
Language:English
ISBN:149098870X
ISBN13:9781490988702
Release Date:July 2013
Publisher:Createspace Independent Publishing Platform
Length:142 Pages
Weight:0.44 lbs.
Dimensions:0.3" x 6.0" x 9.0"
Customer Reviews
0 rating
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
